Browsers…

Internet Explorer
Firefox for PCs
Firefox for Macs
Safari

Internet Explorer

  1. Open a new Internet Explorer browser.
  2. Go to the “Tools” toolbar menu and select “Internet Options…”
    • For IE 7 users, the “Tools” toolbar button is located in the upper right corner of the window.
  3. The “Internet Options” window should open to the “General” tab; if not, click on the tab marked “General.”
  4. Go to the “Temporary Internet Files” section, then click on the “Delete Files…” button. In the dialog that pops up, click “OK.” This will delete all of the files that are currently stored in your cache.
    • For IE 7 users, go to the “Browsing History” section and then click on the “Delete” button. In the new window that opens up, click on the “Delete files” button to the right of “Temporary Internet Files.” Then click on the “Close” button the exit the window.
  5. Click “OK” to exit “Internet Options”.
  6. Close your current browser window and open a new one to begin using Shared Shelf Commons again.

Firefox for PCs

  1. Open a new Firefox browser window.
  2. Go to the “Tools” toolbar menu and select “Options…”
  3. When the “Options” window opens, click on the “Advanced” icon in the navigation panel.
  4. Click on the “Network” tab and in the “Offline Storage’ section click the “Clear Now” button. This will delete all of the files that are currently stored in your cache.
  5. Click “OK” to exit “Options”.
  6. Close your current browser window and open a new one to begin using Shared Shelf Commons again.

For more information see the Firefox Support site on how to clear your cache.

Firefox for Macs

  1. Open a new Firefox browser window.
  2. On the menu bar, click on the Firefox menu, and select “Preferences….”
  3. Select the ‘Advanced” panel.
  4. Click on the “Network” tab.
  5. In the Offline Storage section, click “Clear Now”.
  6. Close your current browser window and open a new one to begin using Shared Shelf Commons again.

For more information see the Firefox Support site on how to clear your cache.

Safari

There are two ways to clear your Safari browser cache.

  1. Open a new Safari browser window. Go to the “Safari” menu and click on the “Empty Cache…” option. In the message window that pops up, click on the “Empty” button.
  2. Press the following combination of keys on your keyboard: Option image:Key option.jpg, Command image:Key command.jpg, and “E.” In the message window that pops up, click on the “Empty” button.